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A to Z Playbook

A – Accessibility

Bluegrass Field House is ADA compliant and designed to be accessible for all guests. Accessible entrances, restrooms, and seating accommodations are available. Please contact our team in advance if special accommodations are needed.

B – Bag Policy

For safety and operational purposes, coolers, hard-sided bags, and luggage are strictly prohibited. Additional size restrictions or a clear bag policy may be added at the discretion of the venue. Guests bringing sports equipment should plan accordingly and follow staff direction upon arrival.

C – Conduct

All guests, participants, and spectators are expected to conduct themselves in the spirit of good sportsmanship at all times.

Rude, inappropriate, or disrespectful behavior or language will not be tolerated.

Guests who fail to comply with facility policies may be removed from the premises.

D – Dress Code

Appropriate athletic attire and footwear are required on all playing surfaces. Shirts and shoes are required in all public areas.

E – Equipment & Safety

Participants agree to wear recommended safety gear during participation.

Shoes with cleats are not permitted on any playing surfaces.

Balls may not be kicked, thrown, or hit against interior or exterior building walls unless on the designated playing surface.

F – Food & Beverage

Outside food and beverages are not permitted unless approved in advance. Concessions may be available during select events.

G – Guest Services

Guest services support is available during operating hours and event times. Please contact facility staff for assistance.

H – Hours of Operation

9:00am – 9:00pm | Monday – Saturday
12:00pm – 6:00pm | Sunday

Normal operating hours are observed unless impacted by scheduled events or facility bookings. Please view our event calendar for the most up-to-date availability.

I – Inclement Weather

In the event of inclement weather, programming adjustments will be communicated through official channels. Please follow staff instructions for safety.

L – Lost & Found

Found items are logged and held for up to 30 days before being donated or disposed of. Please contact 270-687-8800 to inquire about lost items.

M – Medical & First Aid

Basic first aid support is available on-site during events. In case of emergency, notify facility staff immediately.

P – Parking

On-site parking is available for guests, including ADA-accessible spaces. Parking availability may vary during large events.

P – Pets

Service animals as defined by the ADA are permitted. All other pets or animals are not allowed inside the facility.

R – Restrooms

Restrooms are located throughout the facility and include ADA-accessible stalls.

S – Smoking & Vaping

Smoking and vaping are prohibited inside the facility and within designated perimeter areas around entrances.

T – Team Areas

Team and participant areas may be restricted to credentialed individuals only.

U – Unsupervised Minors

Younger children must be supervised at all times while inside the facility.

V – Video & Photography

Professional photography or video recording is not permitted without prior approval. Some events may restrict photography entirely.

W – Wi-Fi

Guest Wi-Fi may be available during select events.